Help center

How can we help?

Short answers on joining, listings, RENA, plans and your data, each with a link to the page that covers it in full.

No. 01 — Getting started

Getting started.

What is bzaico?

bzaico is the AI-powered commercial real estate and business marketplace. We connect brokers, agents, owners and investors with the listings and counterparties they need, and give them RENA — the Real Estate Neural Assistant — to do the slow research for them. About bzaico

Who can join?

Broker, agent, owner or buyer. We tailor the verification flow to your role and the markets you cover. Get started

How are brokers and agents verified?

Brokers and agents upload their state license. We confirm it with the issuing board before you can publish. How it works

Do I need a card to start?

No card required to start. Get started

No. 02 — Listings and RENA

Listings and RENA.

Is bzaico the broker on a deal?

No. bzaico is the marketplace, not the broker of record. Use of this directory does not establish a brokerage relationship between bzaico and any user. Terms of service

Can I rely on the figures in a listing?

Listings are presented for informational purposes and reflect the data the publishing broker or owner submitted. They may be inaccurate, outdated, or removed by the source at any time. Always verify financials, title, tenancy and any RENA-generated estimate directly with the listing broker before relying on any figure. Terms of service

What is RENA?

RENA — the Real Estate Neural Assistant — reads the figures on a listing and answers from them. She works alongside you, not in place of you. How it works

No. 03 — Plans and billing

Plans and billing.

Is there a free plan?

Yes. Start on the free plan, or unlock priority placement, zip-code lead bidding and deeper RENA on Indie, Pro, Premium or Elite. Pricing

Where are plans and billing terms?

Every plan, term and add-on is on the pricing page, with answers to common billing questions.

No. 04 — Privacy and your data

Your data.

What does bzaico collect?

bzaico collects only the information you submit through the contact form, the account creation flow, or the verified-listing publication wizard — your name, email, phone, company, license details, and the message you send. We log standard request metadata for security and rate limiting. Privacy

Does bzaico sell my data?

We do not sell your data to third parties. Privacy

How do I get a copy of my data, or have it deleted?

You may request a copy of your data or its deletion by emailing privacy@bzaico.com. We respond within 30 days. Privacy

Which cookies does bzaico use?

We use first-party session cookies for authentication and for remembering your saved searches. We do not use third-party tracking cookies. Privacy

Not answered here? Contact us.